The Chelmsford Singers’ privacy notice tells you how we use and protect the personal data that you provide to us or that we collect about you, including when you become a member of Chelmsford Singers, when you attend our concerts or other events, when you become a Friend of Chelmsford Singers, when you use our web site, or when you ask us for information. It also tells you about your privacy rights and how the law protects you, but nothing in this privacy notice limits your statutory rights in relation to your personal data.

Who will hold your information?

Chelmsford Singers (“Chelmsford Singers” or the “Choir”), a charity registered in England under number 1014377 whose public address is 16 Stable Croft, Chelmsford, CM1 6YX, is the owner and operator of this website and this privacy notice is issued on behalf of Chelmsford Singers.

What data do we collect and what do we use it for?

We collect data from individuals to help us plan, organise, run and market our activities.

This data may include:

  • personal contact details such as your name, address, email address, and telephone numbers;
  • details about concerts and other events in which you have expressed an interest or attended;
  • information related to your purchase of tickets for any of our concerts or events.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

  • where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal or regulatory obligation;
  • if you are a member of Chelmsford Singers to administer and maintain our membership records including details of subscriptions and any other payment you make to us and, if applicable, any associated information related to Gift Aid;
  • if you are a Friend of Chelmsford Singers to administer and maintain our Friends records, including details of your subscription payments and any associated information relating to Gift Aid;
  • to record your details as a person interested in attending our concerts or other events or receiving information from us;
  • to help us run and improve our website (we collect and analyse anonymised data on website usage). We also use cookies to allow members to log in and out in order to view our members-only section.  See the section below on cookies.  

We may use your data to provide you with information about concerts and other events which may be of interest to you and we may contact you about these by post or email. If you no longer want us to use your data in this way, please notify us using the Contact Us form on this Website or write to us at the address below.

How long do we keep personal data?

  • We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
  • In some circumstances you can ask us to delete your data: see ‘Your Rights’ below for further information.  

Will your data be shared with anyone else?

We will never pass your details on to other organisations or third parties for marketing purposes but we may disclose information to a Court, regulatory body or law enforcement agency if legally required to do so.

Keeping information up to date and secure

  • If any of the information that you have provided to Chelmsford Singers changes – for example if you change your email address or other contact details  – please let us know the correct details by sending an email to info@chelmsfordsingers.co.uk or writing to us at the address below.
  • Chelmsford Singers are committed to protecting the security of your personal information. We store your contact details using a password protected email account and other personal information you provide is held on private computer systems with limited access.
  • However, all information transmitted over the internet and all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.

Are there special measures for children’s data?

  • We do not knowingly collect or store any personal data about children under the age of 16.
  • We do not wish to collect any personal information from children without their parents’ consent. If you are under 16, please obtain consent from your parents or guardian before supplying any information.

Your rights

Under the General Data Protection Regulations (GDPR), you have the following rights over your data and its use: 

  • The right to be informed about what data we are collecting on you and how we will use it
  • The right of access – you can ask to see the data we hold on you (commonly known as a “data subject access request”)
  • The right to rectification – you can ask that we update or correct your data
  • The right to object – you can ask that we stop using your data for a particular purpose
  • The right to erasure – you can ask us to delete the data we hold on you
  • The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated
  • Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling)
  • All requests related to your rights should be made through our Contact page. We will respond within one month.    

Changes to this privacy notice 

If we change our privacy notice we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it, at all times.

If you would like to contact us with any queries or comments regarding our privacy notice, please email to: info@chelmsfordsingers.co.uk or write to: Chelmsford Singers, 16 Stable Croft, Chelmsford, CM1 6YX. 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Use of Cookies

What are cookies?

‘Cookies’ are small text files that are stored by the browser (Chrome, Internet Explorer, etc) on your computer or electronic device. They allow websites to remember you for a period of time so that they can store things like user preferences and make the website quicker and easier for you to use.

Without cookies, some things on websites would not be able to work: for example, without cookies it might not be possible to know whether or not you are logged in on a website, which would prevent you from being able to see content restricted to logged-in members. 

How does the Chelmsford Singers website use cookies?

The Chelmsford Singers website uses cookies to track whether you are signed in or not, and whether you wish to remain logged in when you return to this website in your next browser session.

Every time someone visits our website, software provided by Google Analytics generates an ‘anonymous analytics cookie’.  These cookies can tell us whether or not you have visited the site before and what pages you visit. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We use them to gather statistics, for example, the number of visits to a page, to help us identify if visitors would benefit from more information on a particular area.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. Use the ‘Help’ option in your browser for more details. 

Please note: switching off cookies may prevent some aspects of our website from working fully (e.g. you may not be able to access our members area).